"InTouch FollowUp has definitely helped with improving our member retention Because InTouch FollowUp schedules follow-up calls and emails to our new members, we are able to make sure that the integration process is going well and that the new member is enjoying their experience. This has definitely helped with improving our retention. It also provides an opportunity to generate referral leads by inviting our new members to bring in their friends and co-workers on a regular basis. Overall, I am very happy that our membership team has embraced InTouch FollowUp and appreciate how it helps them to maximize all of our opportunities, while keeping them organized on a daily basis."
- Kathy Arena, Senior Membership Director of Healthworks Fitness Centers
